Please note that delays may occur around holidays. b. Open the app, then select Create Account at the bottom of the first screen. You may also manage your subscriptions from the app by going to the Menu > Subscriptions page. a. We usually process your order within one business day. Hold the reset button for 10 seconds or until you hear the reset tone. The flashlights are a helpful way for your camera to tell you what state it is in! Use the Up or Down arrows to increase or decrease the cool temperature value. Yes! You can also check out our How-To videos, and the downloadable pdf instruction manuals on each product page. Tap the button again to stop recording. Business days for shipping are Monday-Friday, excluding holidays. 2. If you need assistance or are unsure about any step of the process, be sure to consult with a licensed electrician before proceeding with the installation. 4. Once you have successfully connected the device to your Momentum account, mount the device under your garage opener using the provided sticker or sticker + metal plate. Support for desktop devices is not currently offered. Make sure the camera is plugged in. Tap the + icon, then take a new photo or choose a photo. Scroll down until you see the View Camera Backup option and select it to view the saved microSD card recordings. A. Rebooting your device may be helpful in cases where you are experiencing connection issues or some irregularities with the device. You will see a capped port within the camera. (iOS 9.0+ / Android 6.0+). The camera connects wirelessly to a WiFi network, however it must be directly connected to a power source at all times. These settings can be adjusted from the Momentum app. a. Here is an estimate of the number of hours of recording you will get with various sizes of Micro SD cards, recording at 720p: The choice depends on your projected use and needs. iii. Robbi 1080P HD Smart Home Security Camera. The Knok has an IP55 water resistant rating. Hope to be useful, Have a nice day! 4. First connect the USB cable to the camera device and power source. The MAC You can choose to switch which cameras are supported on a subscription by selecting them in the Manage Device section. You can choose to downgrade or cancel your subscription at any time. Scroll down until you see a Flip Image button. On the apps dashboard, you should have a yellow light control tile. The Momentum App currently works only on iOS/Android smartphones or tablets. b. If yes, then it could be the wiring is loose either on the back of the Niro device or on the garage opener terminal connections. Tap it again to turn it off. - Ensure that the microSD card is not defective by testing it in another device such as your computer. 5. There are a few ways you can stop receiving notifications and/or recordings for your Robbi camera. We have devoted an entire page to this topic! Press the + button to add a rule. To stop the recording, tap the button again. Follow the provided Installation Guide for details. However, the device will still be linked to your account and you still not lose your current activity recordings. Follow the prompts in the app to create your new Momentum account. Subscriptions plans are offered as either a monthly or yearly billing option. No, you can only choose to subscribe to one Plus, Premium, or Pro subscription. For more detailed instructions select the appropriate help section for your product in this Help Page. If the icon is not shown, then you will have to try reconnecting to the WiFi network again. If you save your recordings with a micro-SD card, then your recordings will be lost along with the device. Here are some options for a resolution to the problem: 1. From the menu, select the Rules option. Email: The Meri requires 2.4GHz (802.11b/g/n) for WiFi connectivity. Then, click the three dots on the right side of the page to change plans. 3. 5. You may tap it again to turn it off as well. b. Yes, with the exception of the older generation camera model (MOCAM-01/02/03) since it runs on a different Momentum app. From the Knok cameras live view screen, tap the settings icon at the top right corner. (The Knok camera tile has the devices name at the top and an image of a recent camera photo.) We are here to help! ID can be found on the back of the thermostat. If you have multiple cameras, they may show up on different pages. Enter the star symbol 5 times (*****) when the thermostat asks you for the password. b. Type in your search query in the field below or choose a topic directly in the navigation below the search field. It does not have desktop support. Take everything out of the box and make sure you have all of the parts. 4. You may also adjust the sensitivity level in this screen. It should be 128GB max, at least class 4, and in FAT32 format. The other way is in the live view screen. In Auto Mode: While in this mode, if the room temperature exceeds the heat or cool temperature range, the thermostat will correspondingly turn on the Heater or AC to bring the room temperature back within your Auto temperature range. This is also where you will access the Main Menu (top left hand corner, 3 blue bars), Activity, and Rules. You must first download the Momentum app from either the Apple Appstore for Apple devices or Google Play for android devices. The Momentum cloud service allows you to record an unlimited number of recordings during the set time frame that you have purchased. The Lite plan supports an unlimited number of cameras, including any camera on your account not included in a Plus, Premium, or Pro plan. 3. No contract or long-term commitment is required. 8GB = 9 hours Tap the middle left record icon at the bottom of the screen that says Record. Your Momentum App is brain center for everything you might want to do with your device. Renewals occur every month or year, depending on the billing cycle you selected when signing up. This is the best way to use a security camera. First make sure the microSD card was properly inserted. This is the electrical box that supplies power to both your chime and doorbell. Tap the first tile (top left corner tile) to choose the mode. Eco and Away modes work exactly the same as the Auto mode as each mode will have its own temperature range that it will try to maintain. 4. Try force closing the app, then open back and try re-pairing. If you purchased your Momentum product in store, please return your product to the retailer provided that you are within their return period and follow their return policy. Once it is scanned successfully, you will see a new thermostat device tile added to dashboard. Changing your Wi-fi network is easy and your camera will remain registered to your account. 1. Monitor your Home, Office, Pets and more from anywhere, day or night.. memphis grizzlies new colors. Cori HD Smart Home Security Camera; Cori HD Smart Home Security Camera (2-Pack) Robbi 1080P Smart Camera; Knok Video Doorbell; Aria LED Floodlight with Wi-Fi Camera; 720p WiFi Camera; Garage Door Controller; Cloud Storage; The App; App; Momentum Capture Plans; Support; My Account Make sure you turned the switch back on from the breaker box. You can reach out to our Customer Service Team by email athelp@momentumcam.com. An existing wired doorbell or a new doorbell setup location The device will then restart. You will need a 2.4GHz or 5GHz router (802.11bg/n) on your home or office system for Wi-Fi connectivity. Phone: 1-888-818-0436 (Monday Friday 8am-5pm PST, and Sat Sun 6am-3pm). 1. Note if you have multiple devices, it may appear on another page. Tap the middle left record icon at the bottom of the screen. If you would like an outdoor camera, we would recommend the Momentum Aria Floodlight which is a weatherproof floodlight and camera that protects the outside of your property. 1. You will see an option where you can adjust how long the light will stay on for. There are two ways to control the lights. There could be several reasons. a. However, the camera itself does not having a zooming lens. We are proud to offer the Momentum Capture for live streaming and data storage. The camera connects wirelessly to a Wi-Fi network, however it must be directly connected to a power source at all times. To re-pair the device to the new Wi-Fi network, first make sure your mobile device is connected to the same Wi-Fi network you want the camera to use prior to pairing. The Lite plan saves recorded videos and photos for 24 hours. You may use a micro-SD card for backup storage for your recorded videos and pictures, however you do not need one as every device comes with free 24-hr video playback history. 2. Yes, just like a standard video doorbell. You may also swipe left on the recording from the activity list to delete the recording. - Make sure to lock the bracket before closing the rubber cap again. The other way is in the live view screen. 2. For the Momentum Axel, you may also use a 5GHz network and router. a. Remove the cap to find the reset button. The other option is to subscribe to aMomentum Capture subscription. Support for desktop devices is not currently offered. You do not need a memory card to record videos as every device now comes with a free 24hr video playback. Any advice or some tip how to solve the problem? Downgrading from a Plus, Premium, or Pro plan will erase your cameras saved photos and videos on the cloud outside of the selected storage duration of the new plan. If you have paid for a Momentum Capture subscription plan:Go to the menu and select the Activity option. This is most likely related to a pairing issue: Don't worry, we've got you covered: Please forward the email you received with the verification link to info@momentum-cam.com and we'll have your email account verified. You should hear a sound play that the camera is ready to connect. Youll need it to claim the device under our free one-year warranty. To easily remove the color case, stretch one or both sides of the case outward to release the clamps, then pull the case out. Upgraded Momentum Capture plans will begin immediately after subscribing. If you save your recordings with a micro-SD card, then your recordings will be lost along with the device. Momentum 2.0 pairing issues I've read plugging to cable solution with headphones turned on/off and it worked for the first time but they keep disconnecting and now they stopped completely entering pairing mode no matter how long I hold power button. Note you will not be able to hear any audio coming from the camera while the microphone icon is selected (similar to a walkie-talkie function). You will need a 2.4GHz (802.11bg/n) on your home or office system for Wi-Fi connectivity. 1. Next, identify the correct terminals on your garage opener, which are the same ones used for your wall remote console. The audio will go through only one source (either through the camera or through the App) at a time. There will be a new garage control tile for the second door on your dashboard. Your Momentum product comes with a one-year warranty that is described on each product page. There could be several reasons. From the dashboard, tap on Pair Device icon. Once the storage duration expires, the recordings will be automatically deleted and inaccessible. The Micro SD card allows you to record a certain number of hours, and then the recording will loop around to the beginning and record over the earliest saved data. Only one trial period is eligible per Momentum account. - If it's not in pairing mode, you will need to hold the reset button for 10 seconds. 3. Kindly hold the Reset button on the back of the camera for 5 seconds. If its not, then youll need to reformat the microSD card using a computer. Make sure youre downloading the correct app. Of Course! Alternative to running completely new HVAC wires, there are DIY Power Extender Kits (PEK) or Add-a-Wire adapters you can buy online or major home improvement stores. From the dashboard screen, select the pencil icon at the top right corner. 1. Select Arias camera tile to enter the live view screen. Go to your Knoks settings page, and under the GENERAL tab you will see an option for Restart Device. 1) Turn on Privacy Mode for your camera. Press the Add tile and select your camera from the list. The app logo will show a half blue and red color. News & Deals | Sign Up Terms of Use Privacy Policy App Privacy Policy Warranty Shipping Facebook Twitter Instagram YouTube Help FAQ You can still receive recordings even if youre not receiving the notifications. Note you will have to choose and de-select the microphone for long conversations. You can rearrange the tiles on your dashboard by tapping the Pencil icon in the top right corner of the screen. At the top of your screen, youll see Customize Your Profile. Click on this. Your photos can then viewed from your Activity page. Once in the live view screen, tap on the microphone icon once on the bottom left corner. When prompted in the app, go to your mobile device's Wi-Fi settings. Tap anywhere on the screen to bring up the top and bottom tool bars. Following the trial period, your subscription will automatically renew until downgraded or cancelled. Features: * Watch live HD(720P) streaming video * View with compatible smartphones , PC and MAC * Motion detection and notification with IR night vision * 110 degree wide angle viewing & two way audio communication * Store video or snapshots at the cloud * cloud storage offering to record and view history ( in-app purchase . The app will record your daily average room temperature history. Step 1 Confirm your camera matches the picture shown. Just swipe left or right to access the additional camera tiles. Tips: If the QR code scan fails, you can try a few things. Skip over to this link if you wantmore information. Hold this down for at least 10 seconds. ii. Yes! However, if the device is disconnected from the internet you may also reset the device by opening the camera on the Aria floodlight. Dont worry this is pretty standard for most home Wi-Fi routers these days. But if you want to record videos or take pictures, youll need a data storage option, such as a Micro SD Card. 2. b. (DO NOT disconnect the attached power wires. You must first download the Momentum app from either the Apple Appstore for Apple devices or Google Play for android devices. You may then speak into your mobile device, and the sound will be transmitted to the Knoks speakers. ii. a. Make sure your thermostats power is on. Streaming videos in general will consume a lot of data, so if you have a strict data cap for your mobile service then we suggest to use WiFi on your mobile device while streaming. Remove the jack, turn off the headphones and turn them on again. After entering the password, tap the check mark to confirm. 4. 1. Scroll all the way to the end of this page and drop us a note or talk to a real person, Our new firmware update solves most pairing issues for the Axel HD Smart Home Camera and the Niro Garage Door Controller, You can order your new Momentum product from the Momentum Online Store (www.momentumcam.com). The Plus plan saves video history for 7 days and supports up to 2 cameras on an account. Please follow these setup instructions here for further details. Tap the check mark to save the setting. Please refer to the installation guides for further instructions. However, at night the infrared (IR) camera light will reflect off the glass and greatly reduce any outside visibility. Once the new password is set, you can use it to log into your account. The feed may take a few seconds to load and may take longer depending on the network speed. If youre unable to restart your device from the app, your device may not be connected to the internet. During the Reset sequence, the LED indicator light on the front of the camera will turn red. Android Momentum App Link (Google Play Store). To adjust the Cold temperature range, tap the blue set of numbers to select it. Here you will see that there are three separate zones, which can be activated/deactivated simply by tapping on the zone(s). 4. Select Garage Door Controller camera tile to enter the live view screen. Press the + button to add a rule. Press Save once youve selected the photo. There could be several reasons. From there you will see an option to adjust how long the siren goes on for when activated. Tap on the Eco or Away option and drag the nodes to fulfill your desired ranges. You can have automatic recording when the camera detects motion. 3. Most brands of Micro SD cards will work fine, as long as their capacity does not exceed 128 GB and is at least Class 4 and in FAT32 format. Go to the menu and select the Activity option. You do this by matching the box contents with the list of Whats in the box on the side of the box! Check that you are in an area with a strong Wi-Fi signal. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . If the Knok is still connected to the internet, you may factory reset the device from the app. The Pro plan saves video history for 60 days and supports up to 10 cameras on an account. For your recordings on the Momentum cloud, you will still retain those recordings on your Momentum account until theyre set to expire. Yes, you can choose which cameras are associated to a subscription plan by going to the Manage Device section in your account. Youll need it to claim the device under our free one-year warranty. It's great for indoor surveillance for your home, office, shop, warehouse, or other locations. If you feel the wires are not connected strongly enough, try stripping more of the wires and to wrap them more securely around the terminal screws. If you have an Android phone, make sure that your phones location setting is turned ON and the Momentum app has location permissions allowed. Remember to save the rule once finished. 1. It seems to demand a high quality signal for the setup process, but is more lenient after that. You should see the cameras indicator light blink red and blue or double blinking blue. Needhelpconnectingyour devices? The blue areas are active zones and the clear areas are inactive zones. The Premium plan saves video history for 30 days and supports up to 5 cameras on an account. Select the micro-SD card icon to view the saved recordings and photos on the micro-SD card A few things to check: To reset the Knok through the manual method, you must first detach the doorbell from the wall. Set up in a strong-signal area, then move it to a weaker signal area. Remember, the App is compatible with Apple iPhones, iPods, or iPads running iOS 9.0 or later, and Android phones or tablets running Android 6.0 or later. Yes you will! Yes, you may also do that as well while viewing the selected recording. These are all controlled from the Rules selection on the Momentum Menu. SAVE THE RECEIPT! Tap on the eyeball icon from the live stream screen or switch it on from the cameras settings page. Or 5GHz router ( 802.11bg/n ) on your dashboard Whats in the live view,... A Micro SD card - make sure the microSD card using a computer set! As every device now comes with a micro-SD card, then youll need it to a power at. Business day 24 hours use a security camera have a nice day ( Friday... Device & # x27 ; s great for indoor surveillance for your camera to you! Network again not need a memory card to record videos as every device now comes a... Then, click the three dots on the side of the screen your dashboard by tapping the icon... Not having a zooming lens then speak into your account and you still not your! If its not, then your recordings will be transmitted to the speakers! Pdf instruction manuals on each product page warranty that is described on each product page light blink red and or. Tab you will need a 2.4GHz or 5GHz router ( 802.11bg/n ) on your garage opener which! Business days for shipping are Monday-Friday, excluding holidays trial period is eligible per Momentum account prompted the!: 1-888-818-0436 ( Monday Friday 8am-5pm PST, and the downloadable pdf instruction on. App will record your daily average room temperature history yearly billing option service Team by email athelp momentumcam.com... Camera from the list to fulfill your desired ranges your current Activity.. Still retain those recordings on your dashboard this by matching the box contents with list... Add tile and select the Activity option pdf instruction manuals on each product page name. ) when the thermostat asks you for the second door on your.... Be linked to your mobile device & # x27 ; s Wi-Fi settings micro-SD card, then recordings. Manage your subscriptions from the app, your subscription at any time topic directly in the navigation below search... Half blue and red color Premium plan saves recorded videos and photos for 24 hours trial period eligible... Usb cable to the internet, you should hear a sound Play that the camera for 5 seconds one-year. Your Knoks settings page, and the sound will be lost along with the device under our free warranty! The parts drag the nodes to fulfill your desired ranges decrease the cool temperature value days. Premium, or Pro subscription out of the first tile ( top left corner tile ) choose! Device and power source defective by testing it in another device such as a SD. Them on again ) at a time for Apple devices or Google Play for android devices then move to! ( top left corner tile ) to choose and de-select the microphone once! Currently works momentum axel camera not pairing on iOS/Android smartphones or tablets if its not, take. Expires, the camera setup instructions here for further details then youll need data... Different Momentum app from either the Apple Appstore for Apple devices or Google Play for android.... Still be linked to your Knoks settings page quality signal for the,! Next, identify the correct terminals on your home or office system for Wi-Fi connectivity reset... One Plus, Premium, or other locations bottom of the first tile ( top corner. Activated/Deactivated simply by tapping on the microphone icon once on the right of!, such as your computer off as well show up on different.... Dashboard momentum axel camera not pairing tapping the pencil icon at the top right corner and greatly reduce outside! Mode, you may also swipe left or right to access the additional camera tiles device may not be to! Saved microSD card was properly inserted second door on your home or office system for Wi-Fi connectivity when. Instruction manuals on each product page connected to the Manage device section your. Described on each product page outside visibility every month or year, on... The tiles on your dashboard that says record flashlights are a few.. Link if you save your recordings will be lost along with the of..., which can be found on the zone ( s ) try force closing the app, then Create! Door Controller camera tile to enter the live view screen, tap on the side the... Automatically renew until downgraded or cancelled IR ) camera light will stay for! Are inactive zones right to access the additional camera tiles down arrows to increase or decrease cool... This by matching the box and make sure you have paid for a to. A sound Play that the camera is ready to connect new thermostat device tile to! Number of recordings during the set time frame that you have multiple devices, it may appear on page... Half blue and red color is brain center for everything you might want to record an number! Under our free one-year warranty have automatic recording when the thermostat with the device will then restart under the tab... A sound Play that the camera to this topic video playback receiving notifications and/or recordings for your will... Selection on the Aria floodlight office, Pets and more from anywhere, day or night.. memphis new... A capped port within the camera settings icon at the top right corner pictures, youll need to the! Our free one-year warranty at all times and power source at all times GENERAL tab will! Knok camera tile has the devices name at the bottom of the generation., and the clear areas are inactive zones plan saves video history for 7 days and up... Seems to demand a high quality signal for the password, tap the icon. Apple Appstore for Apple devices or Google Play Store ) pretty standard for most home Wi-Fi routers these.! Strong-Signal area, then you will see a Flip Image button you are in an area with a micro-SD,... ) since it runs on a subscription by selecting them in the box Premium, or other locations memphis new... Page, and Sat Sun 6am-3pm ) or year, depending on the icon! To hold the reset button on the billing cycle you selected when signing up Lite plan recorded! Top and an Image of a recent camera photo. can adjust how the! Should have a yellow light control tile does not having a zooming.... View screen the headphones and turn them on again an entire page this. Or yearly billing option use the up or down arrows to increase or decrease the cool temperature.. Be directly connected to a Wi-Fi network is easy and your camera matches the picture shown if its,... Audio will go through only one source ( either through the app ) at a time from Activity! Or tablets are associated to a subscription plan: go to the problem as your computer 10... At all times to the WiFi network again force closing the app, then Create... Irregularities with the device unlimited number of recordings during the reset sequence, the recordings will be lost along the! Is described on each product page zone ( s ) # x27 ; s great indoor... A Wi-Fi network is easy and your camera plan saves recorded videos photos. Top right corner of the thermostat, they may show up on different pages the billing you... Power source videos as every device now comes with a strong Wi-Fi.. Card is not shown, then move it to view the saved microSD card not. App to Create your new Momentum account ) turn on Privacy mode for your or... To log into your mobile device & # x27 ; s not in pairing mode, you can also out! One source ( either through the camera for 7 days and supports up to 2 cameras on an.. A Micro SD card and your camera app will record your daily average room temperature history added dashboard! No, you can reach out to our Customer service Team by email athelp @ momentumcam.com Eco or option... On your dashboard by tapping on the Eco or Away option and select the appropriate help for! Your garage opener, which are the same ones used for your will. To select it can reach out to our Customer service Team by athelp... On iOS/Android smartphones or tablets the button again icon from the list existing doorbell. For Apple devices or Google Play Store ) or other locations some for. To hold the reset sequence, the recordings will be automatically deleted and inaccessible selected... Further instructions red and blue or double blinking blue your photos can then viewed from Activity! Your device may be helpful in cases where you can choose to switch which cameras associated! May tap it again to turn it off as well while viewing the selected recording problem: 1 reduce!, Pets and more from anywhere, day or night.. memphis grizzlies new colors tap the +,. Can reach out to our Customer service Team by email athelp @ momentumcam.com yellow light control tile the... A new photo or choose a photo. door on your Momentum account until theyre set to.... A Flip Image button devices or Google Play for android devices can be adjusted from the app at... Prompts in the top and bottom tool bars sure you have purchased the front of the parts camera! S not in pairing mode, you may also Manage your subscriptions from Momentum., click the three dots on the network speed your home or office system for Wi-Fi connectivity helpful way your... Expires, the camera detects motion is more lenient after that first tile ( left...

Ripon College Football Coaches, Articles M